Lucendi Lighting / Electrical Wholesale Supplies (Flint) Ltd – TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd’s relationship with you in relation to this website.

The term Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd or "us" or "we" refers to the owner of the website whose registered office is; Unit 5 Heinzel Park, Aber Road, Flint Flintshire, CH65EX. The term "you" refers to the user or viewer of our website.

If you require any further information please contact us at sales@electricalwholesalesupplies.co.uk the use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
• Please note the finish of outdoor lights is guaranteed for one year except within five miles of the coastline.

Website Disclaimer

The information contained in this website with regards to products is for general information only. The information is provided by our manufacturers to us and we endeavour to keep the information on products up-to-date and correct as soon as possible when Manufacturers inform us of such changes to products.

Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd has the right to cancel orders before time of dispatch should there be an error within the website, product pricing or product description and the customer will be made aware of this by email and order will be refunded in full, you also have a legal right to end the contract because of something we have done wrong.

Through this website you are able to link to other websites which are not under the control of Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
• Customer satisfaction is priority for Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd and any queries will be dealt with promptly and efficiently by Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd. However if you have any complaints regarding customer service or in relation to any dealings with Lucendi Lighting/Electrical Wholesale Supplies Flint Ltd please email sales@electricalwholesalesupplies.co.uk

Important notices

We do not cover electrician costs for faulty, unsuitable items or items that are due to be delivered please ensure you book electrician once you have had your dispatch notification or goods received.

Manufacturer warranty varies from 1-5 years depending on brand and coastal ranges up to 10 years please email through the item codes to our sales team if you would like to check a product warranty, some LED products i.e. Searchlight/Endon Lighting fittings require warranties to be registered after the initial 1 year warranty.

Please take into consideration that the majority of light fittings will require some assembly and we recommend installation by a qualified electrician.

The Buyer must pay in the currency in which the price, delivery charges, and any other charges are stated by us.

The Buyer can pay with most major credit or debit cards by completing the relevant details on the checkout page.

The Seller must receive payment for the whole of the price of the goods you order and purchase and any applicable charges for delivery before your order can be processed.

By using credit or debit card to pay for your order or purchase, you confirm that the card being used is yours or that you are authorised to use it.

All payment must be cleared funds before the goods are dispatched.

Taking payment does not mean we have accepted your order and if for any reason we are unable to accept your order we will provide you with a full refund back to the credit/debit card used at the time of placing your order request in full within 7 days.

All credit/debit card holders are subject to validation checks and authorisation by the credit issuer. If the issuer of the card refuses to authorise payment the Seller will not accept the Buyers order or purchase and the Seller will not be obliged to inform the Buyer of the reason for refusal.

The Seller will not be held responsible for the card issuer or bank charging the holder of the card as a result of our processing of the Buyer’s credit/debit card payment in accordance with the Buyer’s order or purchase.

The Buyer is responsible for all orders placed by its authorised employees and the Seller is not bound by any individual order limit the Buyer may impose on its authorised employees.

The Buyer must inform the Seller in writing as soon as a relevant employee is no longer authorised to place and receive Orders.

The format of our invoices to you will solely be dictated by us.